Shipping & Returns
We ship anywhere in the world, by the most economical, reliable means
We ship from: Colin Dangaard, Inc., 184 North Kanan Dume Road., Malibu, Ca., 90265
Easy Returns & Exchanges
Before returns are sent, we would appreciate a phone call, 818 889-6988 or call Colin direct on his cell, 818 309-8125. There might be a simple answer to the problem with the item. You can also email at firstname.lastname@example.org
We do not refund shipping, custom work, or cost of fitting a saddle. If in your view the saddle does not fit, we will do a second fitting at our expense. In this case a discussion would be appropriate, and more information might be requested for the second try (which happens in 5 per cent of cases with saddles). We have a standard two week trial period, but this is negotiable, given special circumstances, like weather or an inability of the rider to connect with his or her horse. There is a free exchange, or refund, within the two weeks. After that, a 10 % restock fee would apply unless waivered due to special circumstances.
Ship to: Colin Dangaard, Inc., 184 North Kanan Dume Road., Malibu, Ca., 90265